Honoring Freddie Mac’s Top Performing Repairers
CHICAGO, February 24, 2022 /PRNewswire/ — Guaranteed ratea leader in mortgages and digital financial services, proudly announced today that it has won a 2021 Freddie Mac Servicer Honors and Awards Program (SHARP)SM Award.
Guaranteed Rate received a Gold Award for superior performance of its service portfolio, outstanding customer service to borrowers, and positive efforts to address delinquencies. Freddie Mac measures service performance through specific metrics, benchmarks and requirements.
“Our team is thrilled to be recognized for providing incredible customer service through our innovative technology,” said Guaranteed Rate’s COO. Nik Athanasiou. “This recognition is a testament to our team’s dedication to providing industry-leading maintenance practices and enabling more people to achieve their dreams of homeownership.”
SHARP prices are aligned with those of Freddie Mac Reinventing the interview®, a mission to transform the mortgage services landscape in which efforts are focused on improving the customer experience, reducing costs and minimizing credit risk.
To learn more, please visit Rate.com.
About Guaranteed Rate Companies
Guaranteed Rate is a leader in mortgage lending and digital financial services. Based at Chicagoguaranteed rate companies have more than 11,000 employees in more than 850 branches across the United States, serving all 50 states and washington d.c. Since its launch in 2000, Rate Guarantee Companies have helped more than one million homeowners with home purchase loans and refinances, with a total loan volume of more than $116 billion in 2021 alone. The company has established itself as an industry leader by introducing innovative technology, offering low rates and offering unparalleled customer service. Honors and awards include: Best Lender for Online Service for 2018 by US News & World Report; Best Mortgage Lender for Online Loans and Best Mortgage Lender for Refinance by NerdWallet for 2021; HousingWire’s 2020 Tech100 Award for the company’s leading FlashClose℠ technology; #3 in the Scotsman Guide’s 2021 list of top retail mortgage lenders; Chicago Agent Magazine’s Lender of the Year for six consecutive years; and the Chicago Tribune’s Best Workplaces list for seven consecutive years. Visit rate.com for more information.
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